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Frequently Asked Questions

Check-In and Check-Out

What time is check-in?

Standard check-in is from 4:00 PM. Early check-in is available for £15, subject to availability.

What time is check-out?

Check-out is at 11:00 AM.

Can I arrange late check-out?

Yes, late check-out can be arranged with the reception team for £10 per hour, subject to availability.

Rooms & Accessibility

Are accessible rooms available?

All rooms are accessible via lift. While we don’t have fully accessible rooms, two rooms feature walk-in showers to assist with mobility needs.

Are cribs or rollaway beds available?

Cribs are available for guests who require them.

Are connecting rooms available?

Yes, the hotel has four pairs of connecting rooms.

What is the minimum age required to check in?

Guests must be 18 or older to check in.

Pets

What is the pet policy?

Pets are not currently allowed at the hotel.

Parking & Transportation

Is parking available?

Yes, we have an on-site car park with 15 spaces, available on a first-come, first-served basis.

Are electric car chargers available?

The hotel does not have electric car chargers on site, but there are chargers nearby at Landsdowne, just 100 metres from the hotel.

Can you arrange airport transfers?

While we do not provide transfers directly, our team can assist with taxi contacts and arranging transport.

Business & Event Facilities

Is there a business centre?

No, however we offer two conference rooms suitable for boardroom setups or presentations, as well as a larger function space – the Antrim Suite – for larger events.

Do you offer printing, faxing, or copying services?

No, these services are not available at the hotel.

Golf Amenities

Do you offer golf bag storage?

Yes, golf bag storage is available for guests.